- CNN.com, 11/09: In Defense of Bloggers' Free Speech
- Law Technology News, 4/03: KM versus CRM: What's the Difference?
- Line 56, 3/4/03: Data Quality and CRM
- LMA Strategies, 1/03: Making a Molehill out of a Mountain: Deal with Data that Matters
- Law Net - Knowledge Management, 11/02: KM and CRM: Exploring the Relationship
- Law Technology News, 10/02: How I Learned to Love the Blog
- Law Technology News, 10/02: Get Your Sticky Fingers Off My Contacts!
- LLRX.com, 6/02: Personal KM and Radio
- Peer to Peer, 5/02: Integrating Relationship Intelligence into your Mobile Platforms
- Legal IT, 2/02: Relationship Intelligence is the Next Step in the Evolution of CRM.
- Society for Computers and the Law, 1/02: Relationship Intelligence as a Strategic Asset.
- Peer to Peer, 11/01: Mergers & CRM
- Strategies: The Journal of Legal Marketing, 7/01: Using Technology to Deepen Client Relationships (co-author)
- LegalTech (Supplement to American Lawyer), 4/01: Marketing: How Law Firms Use Knowledge Management as a Competitive Advantage
- Law Technology News, 3/01: My Dinner with George - CRM on the Run
- LMA Strategies, 2/00: "Building a Better Mousetrap: How Technology is Improving the Practice of Law"
- LMA Strategies, 1/99: The Internet and Law Firm Marketing
- New York Law Journal, 8/31/98: Make Use of the Web
- The Internet Newsletter - Legal & Business Aspects, 1/98: Keeping in Touch With Clients and Co-Counsel Via Extranets
- Law Firm Partnership and Benefits Report, 12/97. Extranets for Litigation Management.
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